Ventula Travel DMC
Travel agency


Ventula Travel d.o.o.
Gradišćanskih Hrvata 14
HR - 21000 Split
OIB: 35517220966
VAT No.: HR35517220966

ID-code: HR-AB-21-060340772
Voditelj poslovanja / Office manager:
Robert Bralić

Radno vrijeme / Working hours:
Pon - Pet / Mon - Fri:
08.00 - 16:00


Toll free US & Canada: +1 (240) 205 7483
Mobile: +385 98 436 041
T/F: +385 21 77 11 48

E-mail: info@ventula-travel.com
Web page: www.ventula-travel.com

Poslovna banka / Bank information:
Privredna banka Zagreb d.d.
Radnička cesta 50, 10000 Zagreb
IBAN: HR79 2340 0091 1107 6996 0

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Društvo je upisano u registar Trgovačkog suda u Splitu
MBS: 060340772
Temeljni kapital 20.000 kn plaćen je u cijelosti
Član uprave Robert Bralić, zastupa društvo pojedinačno i samostalno

Commercial Court in Split / MBS: 060340772
Founding Capital / 20.000 kn - paid in full
Member of the Board Robert Bralić

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Nadležno tijelo za službeni nadzor djelatnosti turističke agencije:
Ministarstvo turizma – Samostalni sektor turističke inspekcije, Trg Republike Hrvatske 8/1, 10000 Zagreb

Competent supervisory authority for tour agency activities:
Ministry of Tourism – Independent sector of tourism inspection, Trg Republike Hrvatske 8/1, 10000 Zagreb

 

   Način podnošenja prigovora:

Sukladno Članku 10. Stavak 3. Zakona o zaštiti potrošača, NN 41/14, 110/15, obavještavamo potrošače kako prigovor na kvalitetu naših usluga mogu podnijeti u pisanom obliku i to:

Prigovor se može podnijeti unutar 8 dana od završetka usluge te ćemo na njega odgovoriti najkasnije 15 dana od primitka prigovora na adresu koju navedete u prigovoru kao adresu za primanje odgovora.

 

Complaints procedure: 

Pursuant to Article 10, Paragraph 3 of the Consumer Protection Act, the Official Gazette 41/14, 110/15, our customers are hereby informed that they can submit a written complaint about the quality of our services in one of the following manners: 

A complaint may be submitted within 8 days of the ending of our services, and it will be replied to not later than 15 days from the receipt of the complaint to the address specified in the complaint as the reply to address.