I wish I could use Robert for all my travel planning! If it wasn't for him, I would have given up planning our Croatia boat cruise. At the time I couldn't find an available cruise to suit our dates or flights. But Robert was persistent and he found us the perfect match. Prior to our arrival, all emails were handled promptly and clearly. He was able to answer all our questions, and provided everything we needed to know. Upon airport pick up, he was extremely professional and friendly, but mostly, informative. He gave us a fascinating car ride around Split, showing us the layout of the city. It was practical too, so that we were able to navigate the city ourselves when we had the next day to explore. He arranged for our luggage to be taken to the hotel and then to and from the boat. It was seamless. We decided last minute to get a hotel for the final day as we had to leave the boat by 9am but had a day to explore in Split. Within half an hour of contacting him, a hotel was booked and all arrangements and payments were confirmed. His colleague Frane picked us up. He was punctual, polite and also full of interesting stories about Croatia. This is how all travel agents should be. I will insist on any friend visiting Croatia to use Robert's services.
Crew: Nikolai, the tour guide on cruise was extremely helpful and tried his utmost to make us feel welcome.
Nikolai the bar tender was excellent, remembering our names and drinks preferences by the second day!
Heritage Hotel: Marco was the most helpful and courteous concierge we have ever met. He carried our heavy luggage all though the old town, he gave us detailed information regarding sight seeing, and restaurant recommendations, he served us breakfast and made our stay in Split so wonderfully pleasant.
Travelled: June 2017