• +1 (240) 205 7483 (toll free US & CAN)
  • Kralja Zvonimira 14, 21000 Split, Croatia
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Company Info

General Information

Tvrtka / Company: Ventula Travel d.o.o., turistička agencija / Tourist Agency
Adresa sjedišta / Company Adress:Gradišćanskih Hrvata 14, 21000 Split, Croatia
OIB:35517220966
MB:4496922
PDV broj / VAT No.:HR35517220966
ID kod / ID-code:HR-AB-21-060340772
Voditelj poslovanja / Office manager:Robert Bralić
Poslovna banka / Bank: Privredna banka Zagreb d.d.
Adresa banke / Bank adress:Radnička cesta 50, 10000 Zagreb
SWIFT: PBZGHR2X
IBAN HRK: HR79 2340 0091 1107 6996 0
IBAN FCY: HR42 2340 0091 5108 6701 1
Podaci o registraciji:Društvo je upisano u registar Trgovačkog suda u Splitu pod matičnim brojem MBS: 060340772. Temeljni kapital 20.000 kn plaćen je u cijelosti. Član uprave Robert Bralić, zastupa društvo pojedinačno i samostalno.
Company registration:Commercial Court in Split / MBS: 060340772.
Founding Capital / 20.000 kn – paid in full.
Member of the Board / Robert Bralić.

Complaints procedure:
Pursuant to Article 10, Paragraph 3 of the Consumer Protection Act, the Official Gazette 41/14, 110/15, our customers are hereby informed that they can submit a written complaint about the quality of our services in one of the following manners:

  • via e-mail sent to the following address: info@ventula-travel.com;
  • via regular mail to VENTULA TRAVEL d.o.o., Gradišćanskih Hrvata 14, 21000 Split;
  • via telefax to the following number: +385 21 771 148.

A complaint may be submitted within 8 days of the ending of our services, and it will be replied to not later than 15 days from the receipt of the complaint to the address specified in the complaint as the reply to address.

Competent supervisory authority for tour agency activities:
Ministry of Tourism – Independent sector of tourism inspection, Trg Republike Hrvatske 8/1, 10000 Zagreb

 

Način podnošenja prigovora:
Sukladno Članku 10. Stavak 3. Zakona o zaštiti potrošača, NN 41/14, 110/15, obavještavamo potrošače kako prigovor na kvalitetu naših usluga mogu podnijeti u pisanom obliku i to:

  • elektronskom poštom na adresu info@ventula-travel.com;
  • poštom na VENTULA TRAVEL d.o.o., Gradišćanskih Hrvata 14, 21000 Split, Croatia;
  • telefaksom na broj +385 21 771 148.

Prigovor se može podnijeti unutar 8 dana od završetka usluge te ćemo na njega odgovoriti najkasnije 15 dana od primitka prigovora na adresu koju navedete u prigovoru kao adresu za primanje odgovora.


Nadležno tijelo za službeni nadzor djelatnosti turističke agencije:

Ministarstvo turizma – Samostalni sektor turističke inspekcije, Trg Republike Hrvatske 8/1, 10000 Zagreb

Testimonials

Ventula put together a great tour for us. The destinations were a good mix of what inland Croatia and Slovenia have to offer, the recommended restaurants were great, and the personal guides made the trip a total pleasure. We felt we had a fantastic scenic and cultural experience. I would...

Karen W., USA